*{box-sizing:border-box}:root{color-scheme:light;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}:root[data-theme=dark]{color-scheme:dark}html,body,#root{min-height:100%}body{background:var(--app-canvas);color:var(--app-text);margin:0;min-width:320px;min-height:100vh}button,input,textarea,select{font:inherit}.app-layout{min-height:100vh}.app-main{min-width:0}.app-sider{background:#111a2e!important;border-right:0;box-shadow:8px 0 30px #0c152914;height:100vh;overflow:hidden;position:sticky;top:0;z-index:18}.sider-inner{display:flex;flex-direction:column;height:100%}.brand{align-items:center;border-bottom:1px solid rgba(255,255,255,.08);display:flex;flex-shrink:0;gap:12px;min-height:76px;padding:0 20px}.brand-mark{align-items:center;background:linear-gradient(145deg,#5685ff,#2f62ed);border:1px solid rgba(255,255,255,.22);border-radius:12px;box-shadow:0 9px 22px #2a5eeb57;color:#fff;display:inline-flex;flex:0 0 auto;font-size:14px;font-weight:800;height:40px;justify-content:center;letter-spacing:-.4px;width:40px}.brand-copy{min-width:0}.brand-title{color:#fff;font-size:14px;font-weight:760;line-height:18px;margin:0;white-space:nowrap}.brand-subtitle{color:#8392ad;font-size:10px;font-weight:600;letter-spacing:.04em;line-height:16px;margin:0;text-transform:uppercase;white-space:nowrap}.navigation-label{color:#65738e;flex-shrink:0;font-size:10px;font-weight:700;letter-spacing:.12em;margin:22px 22px 6px;text-transform:uppercase}.app-menu{background:transparent!important;border-inline-end:0!important;flex:1;min-height:0;overflow-x:hidden;overflow-y:auto;padding:2px 0 16px}.app-menu .ant-menu-item{font-size:13px;font-weight:550}.app-menu .ant-menu-item .ant-menu-item-icon{font-size:17px}.app-menu .ant-menu-item-selected{box-shadow:0 8px 20px #1e4dc747}.sider-status{align-items:center;background:#ffffff0d;border:1px solid rgba(255,255,255,.07);border-radius:12px;display:flex;flex-shrink:0;gap:10px;margin:12px;padding:13px}.sider-status-icon{color:#38d996;font-size:17px}.sider-status div{display:flex;flex-direction:column;min-width:0}.sider-status strong{color:#e9eef8;font-size:11px;font-weight:650}.sider-status span:last-child{color:#7f8da7;font-size:10px;margin-top:2px}.ant-layout-sider-collapsed .brand{justify-content:center;padding:0}.ant-layout-sider-collapsed .brand-copy{display:none}.topbar{align-items:center;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border-bottom:1px solid var(--app-border);display:flex;gap:20px;height:76px;justify-content:space-between;padding:0 28px;position:sticky;top:0;z-index:12}.topbar-left,.topbar-right{align-items:center;display:flex;gap:10px;min-width:0}.topbar-left{flex:1}.topbar-left>div{min-width:0}.topbar-right{flex-shrink:0}.topbar-context{display:flex;flex-direction:column}.topbar-context>span{color:var(--app-muted);font-size:10px;font-weight:700;letter-spacing:.08em;line-height:14px;text-transform:uppercase}.topbar-context .ant-typography{color:var(--app-text);font-size:15px;line-height:20px}.tenant-control{align-items:center;background:var(--app-soft);border:1px solid var(--app-border);border-radius:12px;display:flex;gap:10px;height:52px;min-width:236px;padding:6px 10px}.tenant-control-icon{align-items:center;background:var(--app-primary-soft);border-radius:9px;color:#3b6ff5;display:inline-flex;flex:0 0 auto;font-size:16px;height:34px;justify-content:center;width:34px}.tenant-control>div{display:flex;flex:1;flex-direction:column;min-width:0}.tenant-label{color:var(--app-muted);font-size:9px;font-weight:700;letter-spacing:.05em;line-height:11px;padding-left:11px;text-transform:uppercase}.tenant-control .ant-select{min-width:170px}.tenant-control .ant-select-selector{font-size:12px;font-weight:650;min-height:24px!important;padding-block:0!important}.topbar-icon-button{align-items:center;background:var(--app-surface);border-color:var(--app-border);border-radius:10px;display:inline-flex;height:40px;justify-content:center;width:40px}.user-control{border-left:1px solid var(--app-border);margin-left:2px;padding-left:12px}.user-avatar{background:linear-gradient(145deg,#dce6ff,#bdd0ff);color:#315fda}.topbar-user{line-height:16px;max-width:135px}.topbar-user .ant-typography{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-logout{color:var(--app-muted)}.page-shell{flex:1;margin:0 auto;max-width:1600px;padding:28px 32px 40px;width:100%}.app-footer{border-top:1px solid var(--app-border);padding:14px 24px;text-align:center}.app-footer .ant-typography{font-size:11px}.page-header{align-items:flex-end;display:flex;gap:20px;justify-content:space-between;margin-bottom:22px}.page-header-copy{min-width:0}.page-kicker{color:#3b6ff5;font-size:10px;font-weight:750;letter-spacing:.1em;line-height:16px;margin:0 0 4px;text-transform:uppercase}.page-title{color:var(--app-text);font-size:27px;font-weight:760;letter-spacing:-.025em;line-height:34px;margin:0}.page-description{color:var(--app-muted);font-size:13px;line-height:20px;margin:5px 0 0;max-width:780px}.dashboard-overview{background:radial-gradient(circle at 88% 25%,rgba(255,255,255,.16),transparent 24%),linear-gradient(120deg,#244ec5,#3b6ff5 58%,#5d87f4);border:0!important;box-shadow:0 18px 38px #2853c433!important;margin-bottom:18px;overflow:hidden}.dashboard-overview .ant-card-body{align-items:center;display:flex;justify-content:space-between;min-height:138px;padding:24px 28px}.dashboard-overview-main{align-items:center;display:flex;gap:16px}.dashboard-overview-icon{align-items:center;background:#ffffff26;border:1px solid rgba(255,255,255,.22);border-radius:15px;color:#fff;display:inline-flex;flex:0 0 auto;font-size:25px;height:54px;justify-content:center;width:54px}.dashboard-overview-eyebrow{color:#ffffffb8;display:block;font-size:10px;font-weight:750;letter-spacing:.09em;margin-bottom:2px;text-transform:uppercase}.dashboard-overview .ant-typography{color:#fff;margin:0}.dashboard-overview h3.ant-typography{font-size:22px;line-height:29px}.dashboard-overview .ant-typography-secondary{color:#ffffffc2;font-size:12px}.dashboard-overview-meta{align-items:stretch;background:#0c267033;border:1px solid rgba(255,255,255,.12);border-radius:14px;display:flex;flex-shrink:0;gap:0;padding:14px 4px}.dashboard-overview-meta>div{display:flex;flex-direction:column;min-width:170px;padding:0 18px}.dashboard-overview-meta>div+div{border-left:1px solid rgba(255,255,255,.14)}.dashboard-overview-meta span{color:#ffffffa8;font-size:10px;margin-bottom:4px}.dashboard-overview-meta strong{align-items:center;color:#fff;display:flex;font-size:11px;font-weight:650;gap:6px}.dashboard-overview-meta .status-online{color:#8ef0be}.dashboard-overview-meta .status-waiting{color:#ffe08a}.metric-card{border-top:3px solid transparent!important;height:100%;transition:border-color .16s ease,box-shadow .16s ease,transform .16s ease}.metric-card:hover{border-top-color:#3b6ff5!important;box-shadow:0 16px 32px #1c2b4e1a!important;transform:translateY(-2px)}.metric-card .ant-card-body{padding:19px}.metric-topline{align-items:center;display:flex;gap:10px;justify-content:space-between;margin-bottom:14px}.metric-icon{align-items:center;border-radius:11px;display:inline-flex;font-size:18px;height:42px;justify-content:center;width:42px}.metric-topline .ant-tag{border-radius:999px;font-size:10px;margin-inline-end:0}.metric-value{color:var(--app-text);font-size:29px;font-weight:760;letter-spacing:-.03em;line-height:34px;margin:0!important}.metric-label{color:var(--app-muted);font-size:12px;line-height:18px;margin:3px 0 0!important}.soft-panel{border:1px solid var(--app-border);box-shadow:0 8px 24px #1b27440e}.dashboard-panel{height:100%}.dashboard-section,.module-grid{margin-top:16px}.dashboard-command{background:linear-gradient(120deg,#0f172aeb,#1e40afdb),#172554;border:0!important;box-shadow:0 18px 42px #0f172a2e!important;margin-bottom:18px;overflow:hidden}.dashboard-command .ant-card-body{align-items:center;display:flex;gap:24px;justify-content:space-between;min-height:150px;padding:26px 28px}.dashboard-command-copy{max-width:760px;min-width:0}.dashboard-command-eyebrow{color:#9cc2ff;display:block;font-size:10px;font-weight:750;letter-spacing:.1em;margin-bottom:4px;text-transform:uppercase}.dashboard-command .ant-typography{color:#fff;margin:0}.dashboard-command h2.ant-typography{font-size:30px;line-height:38px}.dashboard-command .ant-typography:not(h2){color:#bfd2f4;display:block;font-size:13px;line-height:21px;max-width:720px}.dashboard-command-status{background:#ffffff14;border:1px solid rgba(255,255,255,.12);border-radius:14px;display:grid;flex:0 0 420px;gap:0;grid-template-columns:repeat(3,minmax(0,1fr));min-width:0;padding:14px 4px}.dashboard-command-status>div{display:flex;flex-direction:column;gap:4px;min-width:0;padding:0 14px}.dashboard-command-status>div+div{border-left:1px solid rgba(255,255,255,.13)}.dashboard-command-status span{color:#9fb4d8;font-size:10px}.dashboard-command-status strong{align-items:center;color:#fff;display:flex;font-size:12px;gap:6px;min-width:0}.executive-grid{display:grid;gap:12px;grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:22px}.executive-grid>div{background:var(--app-soft);border:1px solid var(--app-border);border-radius:8px;padding:14px}.executive-grid span,.finance-row span,.queue-status-row span,.agent-status-row span,.alerts-list span,.active-call-row span,.fusion-coverage span,.module-metric span{color:var(--app-muted);display:block;font-size:11px}.executive-grid strong{color:var(--app-text);display:block;font-size:24px;line-height:32px}.calls-chart{align-items:end;border-top:1px solid var(--app-border);display:grid;gap:12px;grid-template-columns:repeat(8,minmax(0,1fr));height:220px;padding-top:22px}.calls-chart-bar{align-items:center;display:flex;flex-direction:column;gap:8px;height:100%;justify-content:flex-end;min-width:0}.calls-chart-bar>div{align-items:end;display:flex;gap:4px;height:168px;justify-content:center;width:100%}.calls-chart-bar span,.calls-chart-bar i{border-radius:8px 8px 2px 2px;display:block;width:18px}.calls-chart-bar span{background:#3b82f6}.calls-chart-bar i{background:#f59e0b}.calls-chart-bar small{color:var(--app-muted);font-size:10px}.finance-row,.integration-row,.module-api-card .ant-card-body{align-items:center;display:flex;gap:12px}.finance-row>.anticon{align-items:center;background:var(--app-primary-soft);border-radius:8px;color:#3b6ff5;display:inline-flex;flex:0 0 auto;font-size:17px;height:38px;justify-content:center;width:38px}.finance-row>div,.integration-row span,.module-api-card .ant-card-body>div{flex:1;min-width:0}.finance-row strong{color:var(--app-text);display:block;font-size:17px}.queue-status-row,.agent-status-row,.alerts-list .ant-list-item,.active-call-row{gap:12px}.queue-status-row{align-items:center!important;display:grid!important;grid-template-columns:minmax(0,1fr) 82px minmax(90px,120px)}.queue-status-row>div,.agent-status-row>div,.active-call-row>div{min-width:0}.queue-status-row strong{color:var(--app-text);display:block;font-size:18px;line-height:22px}.agent-status-row{align-items:center!important}.agent-avatar{align-items:center;background:var(--app-primary-soft);border-radius:8px;color:#315fda!important;display:inline-flex!important;flex:0 0 auto;font-size:11px!important;font-weight:800;height:34px;justify-content:center;width:34px}.agent-status-row .ant-tag{margin-left:auto;margin-inline-end:0}.alerts-list{margin-top:12px}.alerts-list .ant-list-item{align-items:flex-start}.alerts-list .anticon{color:var(--app-muted);margin-top:3px}.alerts-list .ant-tag,.active-call-row .ant-tag{margin-inline-end:0}.active-call-row{align-items:center!important}.active-call-row .ant-tag{margin-left:auto}.fusion-coverage{display:grid;gap:12px;grid-template-columns:repeat(5,minmax(0,1fr))}.fusion-coverage>div,.module-metric{background:var(--app-soft);border:1px solid var(--app-border);border-radius:8px;padding:14px}.fusion-coverage strong,.module-metric strong{color:var(--app-text);display:block;font-size:24px;line-height:32px}.module-hero{margin-bottom:16px}.module-hero .ant-card-body{align-items:center;display:flex;gap:16px}.module-hero-icon{align-items:center;background:var(--app-soft);border:1px solid var(--app-border);border-radius:8px;display:inline-flex;flex:0 0 auto;font-size:24px;height:52px;justify-content:center;width:52px}.module-hero-copy{flex:1;min-width:0}.module-hero h3.ant-typography{color:var(--app-text);margin:0 0 4px}.module-metric .ant-card-body{padding:0}.module-metric .ant-tag{margin-top:8px}.integration-row{background:var(--app-soft);border:1px solid var(--app-border);border-radius:8px;padding:12px;width:100%}.integration-row span{align-items:center;color:var(--app-text);display:flex;font-size:13px;gap:8px}.integration-row .anticon{color:#16a34a}.module-readiness{border-top:1px solid var(--app-border);margin-top:12px;padding-top:14px}.module-readiness>div{align-items:center;color:var(--app-muted);display:flex;font-size:12px;gap:8px;margin-bottom:8px}.module-api-card{margin-top:16px}.module-api-card .ant-card-body>.anticon{align-items:center;background:var(--app-primary-soft);border-radius:8px;color:#3b6ff5;display:inline-flex;flex:0 0 auto;font-size:20px;height:44px;justify-content:center;width:44px}.module-api-card .ant-typography{margin-bottom:0}.dashboard-panel .ant-card-head{border-bottom-color:var(--app-border);min-height:56px}.dashboard-panel .ant-card-head-title{font-size:13px;font-weight:700}.ant-card,.ant-card-body,.ant-table-wrapper{min-width:0}.ant-card-head{padding-inline:20px}.ant-card-body{padding:20px}.ant-table-wrapper{overflow-x:auto}.ant-table-wrapper .ant-table{font-size:12px}.ant-table-wrapper .ant-table-thead>tr>th{font-size:10px;font-weight:750;letter-spacing:.04em;text-transform:uppercase}.ant-tag{border-radius:999px}.ant-input,.ant-input-affix-wrapper,.ant-input-number,.ant-picker,.ant-select-selector{border-radius:10px!important}.table-actions{align-items:center;display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.operator-status-bar{align-items:center;background:var(--surface, #fff);border:1px solid var(--border-color, #e5e7eb);border-radius:8px;display:flex;gap:24px;margin-bottom:16px;min-height:72px;padding:12px 16px}:fullscreen{background:var(--app-background, #f5f7fb);overflow:auto;padding:18px}:fullscreen .operator-console{min-height:calc(100vh - 150px)}.operator-position{align-items:center;display:flex;flex:1;gap:12px;min-width:220px}.operator-position>div{display:flex;flex-direction:column}.operator-position-icon{align-items:center;background:#e8f5ee;border-radius:8px;color:#18794e;display:flex;font-size:20px;height:44px;justify-content:center;width:44px}.operator-stat{align-items:center;border-left:1px solid var(--border-color, #e5e7eb);display:grid;gap:0 8px;grid-template-columns:auto auto;padding-left:24px}.operator-stat>.anticon{color:#2563eb;grid-row:1 / 3}.operator-stat span{color:var(--text-secondary, #667085);font-size:12px}.operator-stat strong{font-size:20px}.operator-stat-online>.anticon{color:#16825d}.operator-stat-busy>.anticon{color:#d64545}.operator-console{display:grid;gap:12px;grid-template-columns:280px minmax(420px,1fr) 280px;min-height:620px}.operator-calls-panel,.operator-directory-panel,.operator-detail-panel{background:var(--surface, #fff);border:1px solid var(--border-color, #e5e7eb);border-radius:8px;min-width:0;overflow:hidden}.operator-softphone{background:#202936;border-bottom:1px solid #344054;color:#fff;padding:12px}.operator-softphone-header{align-items:center;display:flex;justify-content:space-between;margin-bottom:10px}.operator-softphone-header>div{display:flex;flex-direction:column}.operator-softphone-header span{color:#98a2b3;font-size:10px;text-transform:uppercase}.operator-softphone-header strong{font-size:17px}.operator-softphone-header .ant-badge-status-text{color:#d0d5dd;font-size:11px}.operator-softphone-settings{align-items:center;display:grid;gap:8px;grid-template-columns:minmax(0,1fr) auto;margin-bottom:10px}.operator-softphone-ringtone{align-items:center;color:#98a2b3;display:grid;gap:8px;grid-template-columns:auto 1fr}.operator-softphone-ringtone .ant-select{width:100%}.operator-softphone-display{background:#dff4e5;border:1px solid #84ad91;border-radius:5px;color:#143520;display:flex;flex-direction:column;min-height:82px;padding:9px 12px}.operator-softphone-display small{font-family:Consolas,monospace;font-size:9px}.operator-softphone-display .ant-typography{color:#143520;font-family:Consolas,monospace;margin:3px 0 0}.operator-softphone-display>span{font-family:Consolas,monospace;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.operator-softphone-display>strong{align-self:flex-end;font-family:Consolas,monospace}.operator-softphone-number{margin-top:10px}.operator-softphone-keypad{display:grid;gap:6px;grid-template-columns:repeat(3,1fr);margin-top:10px}.operator-softphone-keypad button{background:#344054;border:1px solid #475467;border-radius:5px;color:#fff;cursor:pointer;font-size:16px;height:34px}.operator-softphone-keypad button:hover{background:#475467;border-color:#84adff}.operator-softphone-tools,.operator-softphone-primary{display:flex;justify-content:center;margin-top:10px}.operator-softphone-tools{display:grid;gap:6px;grid-template-columns:repeat(4,1fr)}.operator-softphone-tools button{align-items:center;background:#344054;border:1px solid #475467;border-radius:5px;color:#fff;cursor:pointer;display:flex;flex-direction:column;font-size:15px;gap:3px;justify-content:center;min-height:48px}.operator-softphone-tools button span{font-size:10px}.operator-softphone-tools button.is-selected{background:#f5b942;border-color:#f5b942;color:#1d2939}.operator-softphone-tools button:disabled{cursor:not-allowed;opacity:.45}.operator-softphone-primary .ant-btn{border:0;color:#fff;height:48px;width:48px}.operator-softphone-primary .is-answer{background:#159455}.operator-softphone-primary .is-reject{background:#d64545}.operator-softphone-primary .ant-space{gap:34px!important}.operator-calls-panel,.operator-detail-panel{display:flex;flex-direction:column}.operator-panel-heading{align-items:center;background:#182230;color:#fff;display:flex;justify-content:space-between;min-height:64px;padding:12px 16px}.operator-panel-heading>div{display:flex;flex-direction:column}.operator-panel-heading span{color:#b9c2d0;font-size:11px;text-transform:uppercase}.operator-panel-heading strong{font-size:15px}.operator-call-list{display:flex;flex:1;flex-direction:column;gap:8px;min-height:220px;overflow:auto;padding:12px}.operator-call-item{align-items:center;background:transparent;border:1px solid var(--border-color, #e5e7eb);border-radius:6px;color:inherit;cursor:pointer;display:grid;gap:10px;grid-template-columns:34px minmax(0,1fr) auto;min-height:68px;padding:9px;text-align:left;width:100%}.operator-call-item:hover,.operator-call-item.is-selected{background:#eff6ff;border-color:#3b82f6}.operator-call-item.is-ringing{animation:operator-ring-pulse 1.2s ease-in-out infinite;background:#ecfdf3;border-color:#16a36a}.operator-call-item.is-ringing .operator-call-icon{background:#16a36a;color:#fff}.operator-call-item.is-confirming{background:#fff8e6;border-color:#e5a000;cursor:wait}@keyframes operator-ring-pulse{0%,to{box-shadow:0 0 #16a36a1a}50%{box-shadow:0 0 0 5px #16a36a26}}.operator-call-icon{align-items:center;background:#dbeafe;border-radius:50%;color:#2563eb;display:flex;height:34px;justify-content:center;width:34px}.operator-call-copy{display:flex;flex-direction:column;min-width:0}.operator-call-copy strong,.operator-call-copy small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.operator-call-copy small,.operator-call-time{color:var(--text-secondary, #667085);font-size:11px}.operator-call-time{display:flex;flex-direction:column;gap:2px;text-align:center}.operator-directory-panel{display:flex;flex-direction:column}.operator-directory-toolbar{align-items:center;border-bottom:1px solid var(--border-color, #e5e7eb);display:grid;gap:12px;grid-template-columns:minmax(220px,1fr) auto;padding:12px}.operator-transfer-hint{align-items:center;background:#eff6ff;border-bottom:1px solid #bfdbfe;color:#1d4ed8;display:flex;gap:10px;padding:8px 12px}.operator-transfer-hint span{flex:1}.operator-extension-grid{align-content:start;display:grid;gap:8px;grid-template-columns:repeat(auto-fill,minmax(145px,1fr));overflow:auto;padding:12px}.operator-extension-tile{background:#f8fafc;border:1px solid #d8dee8;border-left:4px solid #98a2b3;border-radius:6px;color:inherit;cursor:pointer;display:flex;flex-direction:column;min-height:94px;padding:10px 32px 10px 11px;position:relative;text-align:left}.operator-extension-tile:hover{border-color:#2563eb;box-shadow:0 3px 10px #0f172a1a;transform:translateY(-1px)}.operator-extension-tile.is-online{background:#ecfdf3;border-left-color:#16a36a}.operator-extension-tile.is-busy{background:#fff1f1;border-left-color:#dc3f3f}.operator-extension-tile.is-offline{background:#f5f6f8;border-left-color:#98a2b3;color:#667085}.operator-extension-status{background:#98a2b3;border:2px solid #fff;border-radius:50%;height:11px;position:absolute;right:10px;top:12px;width:11px}.is-online .operator-extension-status{background:#16a36a}.is-busy .operator-extension-status{background:#dc3f3f}.operator-extension-number{color:#344054;font-size:12px;font-weight:700}.operator-extension-tile strong{font-size:14px;margin-top:5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.operator-extension-tile small{font-size:11px;margin-top:auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.operator-favorite{bottom:8px;color:#d6a600;cursor:pointer;padding:2px;position:absolute;right:8px}.operator-call-detail{align-items:center;display:flex;flex:1;flex-direction:column;padding:24px 16px 16px}.operator-caller-avatar{align-items:center;background:#dbeafe;border-radius:50%;color:#1d4ed8;display:flex;font-size:20px;font-weight:700;height:64px;justify-content:center;margin-bottom:8px;width:64px}.operator-call-detail .ant-typography{margin-bottom:4px;margin-top:0}.operator-call-detail>.ant-tag{margin:10px 0 0}.operator-call-metadata{border-bottom:1px solid var(--border-color, #e5e7eb);border-top:1px solid var(--border-color, #e5e7eb);margin:20px 0;width:100%}.operator-call-metadata>div{display:flex;justify-content:space-between;padding:9px 0}.operator-call-metadata dt{color:var(--text-secondary, #667085)}.operator-call-metadata dd{font-weight:600;margin:0}.operator-detail-empty{align-items:center;color:var(--text-secondary, #667085);display:flex;flex:1;flex-direction:column;justify-content:center;padding:32px;text-align:center}.operator-detail-empty>.anticon{color:#98a2b3;font-size:40px;margin-bottom:12px}.operator-detail-empty strong{color:var(--text-color, #1d2939);margin-bottom:4px}@media(max-width:1180px){.operator-console{grid-template-columns:240px minmax(400px,1fr)}.operator-detail-panel{grid-column:1 / -1;min-height:300px}.operator-call-detail{margin:0 auto;max-width:460px;width:100%}}@media(max-width:820px){.operator-status-bar{align-items:stretch;flex-wrap:wrap}.operator-position{flex-basis:100%}.operator-stat{border-left:0;padding-left:0}.operator-console{grid-template-columns:1fr}.operator-detail-panel{grid-column:auto}.operator-directory-toolbar{grid-template-columns:1fr}.operator-directory-toolbar .ant-segmented{overflow-x:auto}}.webphone-shell{display:grid;gap:16px;grid-template-columns:minmax(280px,360px) minmax(0,1fr)}.chat-shell{display:grid;gap:16px;grid-template-columns:minmax(240px,300px) minmax(0,1fr)}.chat-sidebar .ant-list-item{border-radius:9px;cursor:pointer;padding:10px}.chat-conversation-active{background:var(--app-primary-soft)}.chat-panel .ant-card-body{display:flex;flex-direction:column;min-height:540px}.chat-messages{display:flex;flex:1;flex-direction:column;gap:12px;max-height:470px;overflow-y:auto;padding:4px}.chat-message{align-self:flex-start;background:var(--app-soft);border-radius:10px;max-width:min(640px,82%);padding:10px 12px}.chat-message-own{align-self:flex-end;background:var(--app-primary-soft)}.chat-message .ant-typography{margin-bottom:2px}.chat-composer{margin-top:16px;width:100%}.dialpad{display:grid;gap:8px;grid-template-columns:repeat(3,minmax(64px,1fr))}.dialpad-button{border-radius:12px;height:56px}.webphone-alert{margin-bottom:16px}.webphone-console{background:var(--app-surface);border:1px solid var(--app-border);border-radius:8px;display:grid;grid-template-columns:minmax(340px,480px) minmax(260px,1fr);min-height:660px;overflow:hidden}.webphone-phone{border-right:1px solid var(--app-border);display:flex;flex-direction:column;min-width:0;padding:18px 28px 22px}.webphone-desk-console .webphone-phone{background:#202936;color:#fff}.webphone-desk-console .webphone-statusbar,.webphone-desk-console .webphone-statusbar .ant-badge-status-text{color:#d0d5dd}.webphone-desk-console .webphone-identity{background:#dff4e5;border:1px solid #84ad91;border-radius:6px;color:#143520;margin:12px 0;min-height:130px}.webphone-desk-console .webphone-identity .ant-typography,.webphone-desk-console .webphone-call-state,.webphone-desk-console .webphone-call-state strong{color:#143520}.webphone-desk-console .webphone-avatar{background:#244b31;border-color:#14352024}.webphone-desk-console .webphone-number.ant-input-affix-wrapper{background:#dff4e5;border-color:#84ad91}.webphone-desk-console .webphone-key,.webphone-desk-console .webphone-ks-key{background:#344054;border-color:#475467;color:#fff}.webphone-desk-console .webphone-key:hover,.webphone-desk-console .webphone-ks-key:hover{background:#475467;border-color:#84adff}.webphone-desk-console .webphone-key span,.webphone-desk-console .webphone-ks-key small,.webphone-desk-console .webphone-ks-key em,.webphone-desk-console .webphone-ks-header{color:#cbd5e1}.webphone-desk-console .webphone-feature-keys .ant-btn,.webphone-desk-console .webphone-call-actions .ant-btn{background:#344054;border-color:#475467;color:#fff}.webphone-desk-console .webphone-navigation{background:#344054}.webphone-statusbar{align-items:center;color:var(--app-muted);display:flex;font-size:12px;gap:8px;min-height:24px}.webphone-account{margin-left:auto}.webphone-identity{align-items:center;display:flex;flex-direction:column;min-height:152px;padding:14px 0 10px;text-align:center}.webphone-identity .ant-typography{margin:8px 0 0!important}.webphone-avatar{background:#183153;border:4px solid rgba(59,111,245,.13);color:#fff;font-size:23px;font-weight:750}.webphone-call-state{align-items:center;color:#3b6ff5;display:flex;font-size:12px;gap:10px;margin-top:8px}.webphone-call-state strong{color:var(--app-text);font-variant-numeric:tabular-nums}.webphone-number.ant-input-affix-wrapper{background:var(--app-soft);border:1px solid var(--app-border);font-size:20px;height:52px;margin:4px auto 16px;max-width:340px;text-align:center}.webphone-number input{background:transparent;text-align:center}.webphone-dialpad{align-self:center;display:grid;gap:8px 20px;grid-template-columns:repeat(3,64px);margin:4px auto 12px}.webphone-ks{display:flex;flex:1;flex-direction:column;min-height:330px}.webphone-ks-header{align-items:center;color:var(--app-muted);display:flex;font-size:11px;justify-content:space-between;margin:0 2px 12px}.webphone-ks-grid{display:grid;gap:8px;grid-template-columns:repeat(4,minmax(72px,1fr))}.webphone-ks-key{align-items:flex-start;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:var(--app-soft);border:1px solid var(--app-border);border-radius:6px;color:var(--app-text);cursor:pointer;display:flex;flex-direction:column;min-height:76px;min-width:0;padding:10px;position:relative;text-align:left;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.webphone-ks-key:hover{border-color:#3b6ff58c;box-shadow:0 5px 15px #1b274417;transform:translateY(-1px)}.webphone-ks-key strong{font-size:15px;line-height:18px}.webphone-ks-key small,.webphone-ks-key em{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.webphone-ks-key small{color:var(--app-muted);font-size:10px;font-style:normal;margin-top:3px}.webphone-ks-key em{color:var(--app-muted);font-size:9px;font-style:normal;margin-top:auto;padding-top:5px}.webphone-ks-light{background:#94a3b8;border-radius:50%;box-shadow:0 0 0 3px #94a3b81f;height:7px;position:absolute;right:9px;top:10px;width:7px}.webphone-ks-key.is-online .webphone-ks-light{background:#22c55e;box-shadow:0 0 0 3px #22c55e21}.webphone-ks-key.is-busy .webphone-ks-light{background:#ef4444;box-shadow:0 0 0 3px #ef444421}.webphone-ks-key.is-busy{border-color:#ef444440}.webphone-feature-keys{display:grid;gap:8px;grid-template-columns:repeat(3,1fr);margin:12px 0 8px}.webphone-feature-keys .ant-btn{border-radius:6px;font-size:11px}.webphone-key{align-items:center;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:transparent;border:0;border-radius:50%;color:var(--app-text);cursor:pointer;display:flex;flex-direction:column;height:64px;justify-content:center;transition:background .16s ease,transform .16s ease;width:64px}.webphone-key:hover{background:var(--app-primary-soft)}.webphone-key:active{transform:scale(.94)}.webphone-key strong{font-size:23px;font-weight:600;line-height:25px}.webphone-key span{color:var(--app-muted);font-size:8px;font-weight:750;letter-spacing:.12em;line-height:12px}.webphone-call-actions,.webphone-primary-action{align-items:center;display:flex;justify-content:center}.webphone-call-actions{gap:20px;margin:0 auto 14px}.webphone-call-actions .ant-btn{background:var(--app-soft);border-color:var(--app-border);height:46px;width:46px}.webphone-call-actions .ant-btn.is-selected{background:var(--app-primary-soft);border-color:#3b6ff559;color:#3b6ff5}.webphone-primary-action{gap:28px;min-height:62px}.webphone-answer.ant-btn,.webphone-hangup.ant-btn{border:0;color:#fff;font-size:22px;height:58px;width:58px}.webphone-answer.ant-btn{background:#16a34a;box-shadow:0 10px 25px #16a34a40}.webphone-answer.ant-btn:hover:not(:disabled){background:#15803d!important;color:#fff!important}.webphone-hangup.ant-btn{background:#ef4444;box-shadow:0 10px 25px #ef444438}.webphone-hangup.ant-btn:hover{background:#dc2626!important;color:#fff!important}.webphone-navigation{margin-top:auto}.webphone-list{flex:1;min-height:280px;overflow-y:auto}.webphone-list .ant-list{margin-top:10px}.webphone-list .ant-list-item{padding-inline:6px}.webphone-list .ant-avatar.missed{background:#ef44441f;color:#dc2626}.webphone-side{background:linear-gradient(140deg,rgba(59,111,245,.08),transparent 42%),var(--app-soft);display:flex;flex-direction:column;gap:28px;min-width:0;padding:40px}.webphone-side .ant-typography{margin-bottom:4px!important}.webphone-eyebrow{color:#3b6ff5!important;font-size:10px;font-weight:750;letter-spacing:.1em;text-transform:uppercase}.webphone-presence{background:var(--app-surface);border:1px solid var(--app-border);border-radius:8px;display:flex;flex-direction:column;gap:7px;padding:14px 16px}.webphone-presence>span{color:var(--app-muted);font-size:12px}.webphone-shortcuts{display:flex;flex-direction:column;gap:8px}.webphone-shortcut{align-items:center;-webkit-appearance:none;-moz-appearance:none;appearance:none;background:transparent;border:0;border-bottom:1px solid var(--app-border);color:var(--app-text);cursor:pointer;display:flex;gap:12px;min-height:62px;padding:8px 2px;text-align:left}.webphone-shortcut:hover{color:#3b6ff5}.webphone-shortcut>span:nth-child(2){display:flex;flex:1;flex-direction:column;min-width:0}.webphone-shortcut strong,.webphone-shortcut small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.webphone-shortcut small{color:var(--app-muted);margin-top:3px}.webphone-loading{align-items:center;background:#0f1420ad;color:#fff;display:flex;gap:12px;top:0;right:0;bottom:0;left:0;justify-content:center;position:fixed;z-index:1001}.route-flow{align-items:center;display:flex;flex-wrap:wrap;gap:8px}.login-screen{background:var(--app-login-bg);display:grid;grid-template-columns:minmax(460px,1fr) minmax(430px,600px);min-height:100vh}.login-screen>.ant-spin{align-items:center;display:flex;top:0;right:0;bottom:0;left:0;justify-content:center;position:fixed}.login-intro{background:radial-gradient(circle at 15% 82%,rgba(72,124,255,.38),transparent 28%),radial-gradient(circle at 88% 16%,rgba(43,118,255,.26),transparent 24%),linear-gradient(145deg,#0c1730,#142b60 52%,#1946a2);color:#fff;display:flex;flex-direction:column;justify-content:space-between;min-height:100vh;overflow:hidden;padding:42px clamp(36px,6vw,90px);position:relative}.login-intro:after{background-image:linear-gradient(rgba(255,255,255,.035) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.035) 1px,transparent 1px);background-size:44px 44px;content:"";top:0;right:0;bottom:0;left:0;-webkit-mask-image:linear-gradient(to bottom right,black,transparent 68%);mask-image:linear-gradient(to bottom right,black,transparent 68%);pointer-events:none;position:absolute}.login-intro>*{position:relative;z-index:1}.login-brand,.login-brand>div{align-items:center;display:flex}.login-brand{gap:12px}.login-brand>div{align-items:flex-start;flex-direction:column}.login-brand .brand-mark{background:#ffffff21;box-shadow:none}.login-brand .ant-typography,.login-status .ant-typography,.login-system-status .ant-typography{color:#fff;margin:0}.login-brand .ant-typography-secondary{color:#9fb3d8;font-size:11px}.login-status{max-width:600px}.login-status .login-eyebrow{color:#87abff;display:inline-block;font-size:10px;font-weight:750;letter-spacing:.12em;text-transform:uppercase}.login-status h2.ant-typography{font-size:clamp(38px,4.1vw,58px);font-weight:720;letter-spacing:-.045em;line-height:1.08;margin:12px 0 18px;max-width:660px}.login-status p.ant-typography{color:#bdd0ed;font-size:15px;line-height:24px;margin-bottom:30px;max-width:550px}.login-feature-grid{display:grid;gap:12px;grid-template-columns:repeat(2,minmax(0,1fr));max-width:560px}.login-feature{align-items:center;background:#ffffff13;border:1px solid rgba(255,255,255,.1);border-radius:13px;display:flex;gap:11px;padding:14px}.login-feature>.anticon{align-items:center;background:#739eff2b;border-radius:9px;color:#a9c3ff;display:inline-flex;flex:0 0 auto;font-size:18px;height:38px;justify-content:center;width:38px}.login-feature div{display:flex;flex-direction:column}.login-feature strong{color:#fff;font-size:11px}.login-feature span{color:#9fb3d8;font-size:10px;margin-top:3px}.login-system-status{align-items:center;display:flex;gap:9px}.login-system-status .ant-typography{color:#aebfdd;font-size:11px}.status-dot{background:#4ade80;border-radius:50%;box-shadow:0 0 0 4px #4ade8024;height:8px;width:8px}.login-form-section{align-items:center;display:flex;justify-content:center;padding:40px}.login-card{border:1px solid var(--app-border);box-shadow:0 24px 70px #1d2b4e1c;max-width:450px;width:100%}.login-card .ant-card-body{padding:34px}.login-card h3.ant-typography{font-size:26px;letter-spacing:-.025em;margin-bottom:4px}.login-card>.ant-card-body>.ant-typography{font-size:12px;margin-bottom:26px}.demo-accounts{border-top:1px solid var(--app-border);display:flex;flex-direction:column;gap:8px;margin-top:24px;padding-top:18px}.login-options{align-items:flex-start;display:flex;gap:12px;justify-content:space-between}.login-options .ant-form-item{margin-bottom:18px}.login-options .ant-btn{padding-inline:0}.demo-account{align-items:center;background:var(--app-soft);border:1px solid var(--app-border);border-radius:10px;color:inherit;cursor:pointer;display:flex;justify-content:space-between;min-height:42px;padding:7px 10px;text-align:left;transition:background .15s ease,border-color .15s ease}.demo-account:hover{background:var(--app-primary-soft);border-color:#7295f8}.demo-account>span{align-items:center;display:flex;min-width:0}:root[data-theme=light]{--app-border: #e4e9f1;--app-canvas: #f4f7fb;--app-login-bg: #f4f7fb;--app-muted: #718096;--app-primary-soft: rgba(59, 111, 245, .1);--app-soft: #f7f9fc;--app-surface: #ffffff;--app-text: #182338}:root[data-theme=dark]{--app-border: #293244;--app-canvas: #0f1420;--app-login-bg: #0f1420;--app-muted: #91a0b6;--app-primary-soft: rgba(83, 126, 245, .14);--app-soft: #1a2130;--app-surface: #171d2a;--app-text: #edf2fa}@media(max-width:1180px){.dashboard-command .ant-card-body{align-items:flex-start;flex-direction:column}.dashboard-command-status{flex-basis:auto;width:100%}.executive-grid,.fusion-coverage{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-overview .ant-card-body{align-items:flex-start;flex-direction:column;gap:20px}.dashboard-overview-meta{width:100%}.dashboard-overview-meta>div{flex:1}.topbar-user{display:none}}@media(max-width:960px){.app-sider{box-shadow:12px 0 42px #08102252;height:100vh;position:fixed;z-index:30}.app-sider.ant-layout-sider-collapsed{box-shadow:none}.topbar{padding:0 18px}.page-shell{padding:22px 20px 34px}.webphone-shell{grid-template-columns:1fr}.webphone-console{grid-template-columns:minmax(320px,1fr) minmax(240px,.72fr)}.webphone-side{padding:30px 24px}.chat-shell{grid-template-columns:1fr}.chat-panel .ant-card-body{min-height:460px}.login-screen{grid-template-columns:1fr}.login-intro{min-height:auto;padding:26px 28px}.login-status{display:none}.login-system-status{margin-top:26px}.login-form-section{min-height:calc(100vh - 154px)}}@media(max-width:720px){.webphone-console{display:block;min-height:auto}.webphone-phone{border-right:0;min-height:calc(100vh - 190px);padding:16px 18px 18px}.webphone-side{display:none}.webphone-identity{min-height:132px;padding-top:8px}.webphone-avatar{height:66px!important;line-height:58px!important;width:66px!important}.webphone-dialpad{gap:5px 18px;grid-template-columns:repeat(3,60px)}.webphone-ks{min-height:350px}.webphone-ks-grid{grid-template-columns:repeat(3,minmax(78px,1fr))}.webphone-ks-key{min-height:72px}.webphone-key{height:60px;width:60px}.webphone-key strong{font-size:21px}.webphone-list{min-height:320px}.dashboard-command .ant-card-body,.module-hero .ant-card-body,.module-api-card .ant-card-body{align-items:flex-start;flex-direction:column}.dashboard-command h2.ant-typography{font-size:24px;line-height:31px}.dashboard-command-status,.executive-grid,.fusion-coverage{grid-template-columns:1fr}.dashboard-command-status>div{padding:10px 14px}.dashboard-command-status>div+div{border-left:0;border-top:1px solid rgba(255,255,255,.13)}.calls-chart{gap:7px;height:180px}.calls-chart-bar>div{height:130px}.calls-chart-bar span,.calls-chart-bar i{width:11px}.queue-status-row{align-items:flex-start!important;grid-template-columns:1fr}.active-call-row{align-items:flex-start!important;flex-direction:column}.active-call-row .ant-tag{margin-left:0}.topbar{gap:8px;height:68px;padding:0 12px}.topbar-context>span,.brand-copy{display:none!important}.user-control{border-left:0;gap:0!important;margin-left:0;padding-left:0}.user-avatar,.topbar-user{display:none!important}.tenant-control{height:44px;min-width:0;padding:4px 6px;width:146px}.tenant-control-icon,.tenant-label{display:none}.tenant-control .ant-select{min-width:132px}.topbar-icon-button{height:38px;width:38px}.page-shell{padding:18px 14px 28px}.page-header{align-items:flex-start;flex-direction:column;margin-bottom:18px}.page-title{font-size:23px;line-height:29px}.dashboard-overview .ant-card-body{min-height:0;padding:20px}.dashboard-overview-main{align-items:flex-start}.dashboard-overview-meta{flex-direction:column;padding:4px 0}.dashboard-overview-meta>div{min-width:0;padding:12px 16px}.dashboard-overview-meta>div+div{border-left:0;border-top:1px solid rgba(255,255,255,.14)}.app-footer{display:none}.login-form-section{min-height:calc(100vh - 150px);padding:18px}.login-card .ant-card-body{padding:25px 22px}.demo-account{align-items:flex-start;flex-direction:column;gap:5px}}@media(max-width:480px){.topbar-context{display:none}.tenant-control{width:124px}.tenant-control .ant-select{min-width:110px}.dashboard-overview-icon{display:none}.login-intro{padding:22px}.login-brand .ant-typography-secondary{display:none}}.pbx-apply-changes{align-items:center;background:var(--app-surface);border:1px solid rgba(59,111,245,.25);border-radius:8px;bottom:24px;box-shadow:0 14px 38px #19274633;display:flex;gap:12px;left:calc(50% + 132px);max-width:calc(100vw - 32px);padding:12px 14px;position:fixed;transform:translate(-50%);width:min(560px,calc(100vw - 32px));z-index:1000}.pbx-apply-changes.has-failures{border-color:#ef44446b}.pbx-apply-icon{align-items:center;background:#3b6ff51a;border-radius:50%;color:#3b6ff5;display:inline-flex;flex:0 0 36px;font-size:18px;height:36px;justify-content:center}.pbx-apply-changes.has-failures .pbx-apply-icon{background:#ef44441a;color:#ef4444}.pbx-apply-copy{display:flex;flex:1;flex-direction:column;min-width:0}.pbx-apply-copy .ant-typography{line-height:20px}@media(max-width:991px){.pbx-apply-changes{bottom:14px;left:50%}}@media(max-width:600px){.pbx-apply-changes{align-items:stretch;flex-wrap:wrap}.pbx-apply-copy{width:calc(100% - 48px)}.pbx-apply-changes .ant-btn{width:100%}}
